FAQs
What is Robo Buy?
Robo Buy is an e-commerce shopping website that allows customers to select and buy products which typically includes sensors, microcontrollers, motors, robotic kits etc.
How can I place an order?
To place an order, browse the website, select the desired products, and add them to your shopping cart. Proceed to checkout, where you’ll provide shipping details and choose a payment method. After completing the payment, your order will be confirmed.
Is it safe to shop on this e-commerce website?
Yes, our e-commerce website prioritizes the security of your information. We use encrypted connections (SSL) to protect your personal and financial data during transactions.
What payment methods are accepted on the website?
We accept various payment methods, including UPI, credit/debit cards and other secure online payment options. You can find the complete list of accepted payment methods during the checkout process.
What is the estimated shipping time for orders placed on your website?
Our shipping times vary depending on your location and the shipping method selected during checkout. Typically, standard shipping within the India takes between 5 to 7 business days.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also log in to your account on our website to check the status of your order.
What is the return policy for products purchased on the website?
Our return policy does not allow you to return products after the purchase. Please check our Returns and Exchanges policies page for detailed information on the process.
Are there any shipping charges?
Shipping charges are applied based on your location and the chosen shipping method. You can view the shipping costs during the checkout process before completing your purchase.
How do I contact customer support?
You can contact our customer support team through the “Contact Us” page on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.
Can I change or cancel my order after placing it?
Once an order is placed, changes or cancellations may not be possible due to our fast order processing system. Please review your order carefully before confirming the purchase.
